Job Describtion

Post

Support Worker – Mental Health

RESPONSIBLE/REPORTING TO:

SENIOR STAFF and REGISTERED MANAGER

COMPANY SUMMARY

LHCCGroup has several care homes; 24hr supported living schemes, 9 to 5 shared supported living units and fully independent 1 or 2 bedroom flats with outreach services.

Our services range from the provision of accommodation and intensive care and support in our registered care settings, through less intensively supported living- based accommodation projects, to providing outreach floating support to people in our fully independent flats or third party providers. As service users move to more independent accommodation, we ensure that the transition to independent living is taken in gradual steps which are manageable for the service user whilst providing best value for the sponsoring authority.

LHCC provides dedicated male and female accommodation, specialist care and support services for people with mental health care needs. The people we care for often have complex needs; recovering from alcohol and illicit substances misuse, and/or has a history of involvement with the criminal justice system. Most of our residents will have previously been detained in hospital under the Mental Health Act and some are subject to Home Office/ MOJ restriction orders.

PURPOSE:

To support senior members of staff and manager in all aspects of the home management. To help create and maintain a supportive, secure and homely atmosphere in which clients can achieve maximum independence, freedom and choice where possible.

MAIN RESPONSIBILITIES:

To comply with the home’s Health and Safety, COSHH and Environmental Health regulations.
To maintain confidentiality on all aspects of care and work within the home.
To have a working knowledge of the home’s policies and procedures in respect to your job.
To assist patients with dementia and other mental disorders.
To assist clients with personal care which includes; using the bath, brushing hair, bed bath or shower, foot and nail care, washing hair, shaving clients, mouth care and denture care, helping the client use the bedpan, urinal, toilet or commode, preparing for bed, getting out of bed, washing and dressing.
Helping the client with physical and mental activity, this involves talking to them, taking them out for a walk or trip, reading to them, writing on their behalf, assisting with their hobbies and recreation activities.
To care for the dying.
Assist with serving meals and other domestic duties you are qualified to undertake.
Be on standby to answer emergency bells, greet visitors, answer the telephone and door.
Take part in staff meetings and internal and external training as required.
To assist in the dispensing of medication and clinical care to clients authorised and directed by the registered nurse.
Taking on specific responsibilities in the home as directed by senior staff or manager
Comply with GSCC Code of Practice, National Minimum Care Standards and any other relevant regulations
To co-operate with the implementation of the Equality & Diversity Policy of LHCC Ltd
To help/support service users’ in keeping their room/flat clean and tidy
To ensure the premises are clean and tidy at all times
Provide care for people with Mental health support needs who is discharged under the section 117 of the Mental Health Act 1983 (After-care).

Note: In addition to the responsibilities listed above it may be necessary to perform other duties not listed.

Knowledge and expertise:

Experience at NVQ level 2 or equivalent
Willingness to learn and develop their skills
Good communication skills

STAFF

To work both individually and as a member of a Multi-Disciplinary Team.
To attend staff meetings and meetings outside the home if required by the needs of the establishment.
To undergo appropriate training as available and determined in conjunction with the senior members of staff.
To be available for supervision as required.
To work effectively with volunteers and any other members of staff.

LIASON

To assist in ensuring that residents maintain close links with the community through their relatives, friends, volunteers, clubs and other organisations.

HEALTH AND SAFETY

To be aware of and comply with working practices as laid down under the Health and Safety at Work Act and as applicable to the home procedures.
To ensure the safety of all personnel in the building, checking of regulations and regular inspection of fire safety equipment.
To make senior staff aware of any defects in the building, plant or equipment.
To ensure that any accidents to staff, residents or volunteers are reported in accordance with correct procedures.

OTHER

To carry out any other reasonable duties as requested by the manager or other designated senior staff.
This Job Description could be subject to alteration according to changes in legislation and LHCC Ltd operational policies.

Note: In addition to the responsibilities listed above it may be necessary to perform other duties not listed.

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Support Worker (sponsor)

Main Requirements for Local:

– Care Certificate / Enrolment to NVQ level 2 0r 3 Diploma

– Experience – Care worker or equivalent

– Valid Passport (1 year)

– Criminal Record Certificate

Main Requirements for Overseas:

– Care Certificate / Enrolment to NVQ level 2 or 3 Diploma

– Experience – Care worker or equivalent

– UKVI IELTS – At least level B1

– Tuberculosis (TB) Test – specific countries only

– Valid Passport (1 year)

– Criminal Record Certificate

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Post

Senior Support Worker/Senior Carer – Mental Health

RESPONSIBLE/REPORTING TO:

REGISTERED MANAGER

COMPANY SUMMARY

LHCCGroup has several care homes; 24hr supported living schemes, 9 to 5 shared supported living units and fully independent 1 or 2 bedroom flats with outreach services.

PURPOSE:

To support senior members of staff in all aspects of the home management. To assist the Manager with supervision and training of junior staff. To help create and maintain a supportive, secure and homely atmosphere in which clients can achieve maximum independence, freedom and choice where possible.

MAIN RESPONSIBILITIES:

To comply and implement the Home’s Health and Safety, COSHH and Environmental Health regulations.
Implement & review risks assessments
To assist the Registered Nurse/Deputy Manager/Manager with the supervision/organisation of junior staff on a daily basis.
To maintain confidentiality on all aspects of care and work within the home.
To have a working knowledge of the home’s policies and procedures in respect to your job.
To assist patients with mental disorders and other mental disorders, and devise/implement/review care plans
Provide psycho education to service users

To assist clients with personal care which includes; using the bath, brushing hair, bed bath or shower, foot and nail care, washing hair, shaving clients, mouth care and denture care, helping the client use the bedpan, urinal, toilet or commode, preparing for bed, getting out of bed, washing and dressing.
Helping the client with physical and mental activity, this involves talking to them, taking them out for a walk or trip, reading to them, writing on their behalf, assisting with their hobbies and recreation activities.
To care for the dying.
Assist with serving meals and other domestic duties you are qualified to undertake.
Be on standby to answer emergency bells, greet visitors, answer the telephone and door.
To provide assistance and support in emergencies to junior staff and seek assistance from senior management if needs be.
Ensuring care notes and any other form of written report that affects your work are read and kept up to date.
To be in charge of the shift while on duty
Take part in staff meetings and internal and external training as required.
To assist in the dispensing of medication and clinical care to clients authorised and directed by the registered nurse/Manager.
Key-working clients in the home. Ensuring that all care plans are regularly reviewed
Taking on specific responsibilities in the home as directed by the deputy manager/ manager
Assisting in Appraisal and Recruitment
Assisting service users to apply for benefits, liaising with Job Centres in a view of maximising the income of these clients.
To support service users in devising CVs, interview techniques and supporting them to attend open days in a view of seeking employment.
Assisting manager in meeting CQC requirements
Provide care for people with Mental health support needs who is discharged under the section 117 of the Mental Health Act 1983 (After-care).
Inducting new staff into the homes procedures and culture
Act as deputy manager/manager in their absence
Comply with GSCC Code of Practice, CQC Outcomes and any other relevant regulations
To co-operate with the implementation of the Equality & Diversity Policy of LHCC Ltd
To help/support service users’ in keeping their room/flat clean and tidy
To ensure the premises are clean and tidy at all times

STAFF

To work both individually and as a member of a Multi-Disciplinary Team.
To attend staff meetings and meetings outside the home if required by the needs of the establishment.
To undergo appropriate training as available and determined in conjunction with the senior members of staff.
To be available for supervision as required.
To work effectively with volunteers and any other members of staff.
To supervise junior staffs.

LIASON

To assist in ensuring that residents maintain close links with the community through their relatives, friends, volunteers, clubs and other organisations.

HEALTH AND SAFETY

To be aware of and comply with working practices as laid down under the Health and Safety at Work Act and as applicable to the home procedures.
To ensure the safety of all personnel in the building, checking of regulations and regular inspection of fire safety equipment.
To make senior staff aware of any defects in the building, plant or equipment.
To ensure that any accidents to staff, residents or volunteers are reported in accordance with correct procedures.

OTHER

To carry out any other reasonable duties as requested by the manager or other designated senior staff.
This Job Description could be subject to alteration according to changes in legislation and LHCC Ltd operational policies.

Note: In addition to the responsibilities listed above it may be necessary to perform other duties not listed.

Knowledge and expertise:

Experience at NVQ level 3 or equivalent
Willingness to learn and develop their skills
Knowledge of CQC Outcomes and its application and GSCC Code of Practice

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Senior Support Worker (sponsor)

Main Requirements for Local:

– Care Certificate / Enrolment to NVQ level 2 0r 3 Diploma

– Experience – Care worker or equivalent

– Valid Passport (1 year)

– Criminal Record Certificate

Main Requirements for Overseas:

– Care Certificate / Enrolment to NVQ level 2 or 3 Diploma

– Experience – Care worker or equivalent

– UKVI IELTS – At least level B1

– Tuberculosis (TB) Test – specific countries only

– Valid Passport (1 year)

– Criminal Record Certificate

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Post

Team Leader / Deputy Manager – Mental Health

Responsible/Reporting to:

REGISTERED MANAGER

COMPANY SUMMARY

LHCCGroup has several care homes; 24hr supported living schemes, 9 to 5 shared supported living units and fully independent 1 or 2 bedroom flats with outreach services. In 2011 we extended our services to providing training and education to staff, service users and the public.

OBJECTIVES OF THE POST

To empower residents to live, for as long as required in a comfortable home, with the opportunity of enhancing their quality of life.
Providing supports and stimulation to help residents maximise their potential physically, intellectually, emotionally and socially.
Supervision of junior staff and monitoring the proper daily running of the home.

HOURS OF WORK

To be determined by the director of Leyton House Community Care Ltd. Weekend and night shift work will/may be necessary on and on call pro rota.

MAIN DUTIES AND RESPONSIBILITIES

MANAGERIAL

Responsible for the day-to-day management of the home.
Participate in the recruitment and selection of staff.
Offer support and supervision for all members of staff.
Offer in-house training.
To manage finance and budgets of the home.
Assessing clients for the suitability of the home.
Knowledge of current legislation of the Health & Social Care Act 2008 (Regulated Activities) and

Care Quality Commission (Registration) Regulations 2009 and their Regulations.

Knowledge of the GSCC Code of practice
To ensure knowledge of the Safe Working Practises
To work both individually and as a member of a Multicultural Disciplinary Team.
To attend staff meetings and meetings outside the home if required by the needs of the

establishment.

To undergo appropriate training.
To be available for courses offered through London South Bank University for Continuous Professional Development (CPD)
To be available for supervision as required.
To work effectively with volunteers and any other members of staff.

SERVICE USERS

To ensure that all Service Users have an equal opportunity to enjoy a friendly, homely and stimulating atmosphere within the home, thereby encouraging them to lead as full a life as possible.

To contribute to the formulation and implementation of individual plans of care for Service Users.

To act as a key worker to individual residents, in close collaboration with members of staff, establishing programmes of care on an individual basis, to enable each Service User to maximise their personal and social capabilities.

To ensure reports of daily assessments are written in the Service Users’ records on a daily basis.

To build an effective and therapeutic relationship with the Service Users and their families, especially where acting as Key-worker observing discretion and confidentiality as appropriate.

To develop personal skills relative to the needs of the Service Users, including skills in communication, observation and active listening.

To attend the staff hand–over meeting and to act upon discussion and information generated at these meetings.

Assist and accompany service users to activities meetings, appointments, training centre, etc…

Where applicable, to assist in the safekeeping, storage, administration and handling of drugs in accordance with the current legislation.

To respect the cultural and spiritual needs of the Service Users by assisting in the provisions of facilities for the spiritual observances.

To assist with arranging and supporting social activities with Service Users, e.g. Outings and other stimulating activities.

To participate in all aspects of domestic and administrative tasks to ensure the smooth running of the home as outlined by the Service Manager.

To be aware of security measures, i.e. not to admit anyone to the home who is not known or expected at the establishment.

To check and maintain security of the building.

Provide care for people with Mental health support needs who is discharged under the section 117 of the Mental Health Act 1983 (After-care).

LIASON

To assist in ensuring that Service Users maintain close links with the community through their relatives, friends, volunteers, clubs and other organisations.

HEALTH AND SAFETY

To be aware of and comply with Working Practices as laid down under the Health and Safety at

Work Act and as applicable to the home procedures.

To ensure the safety of all personnel in the building, checking of regulations and regular

inspection of fire safety equipment.

To make the Director aware of any defects in the building, plant or equipment.
Must have clear full driving license with business insurance and access to own vehicle with valid

MOT and Road Tax

To ensure that the required systems as per current standards are in place.
To ensure that any incidents to staff, Service Users or volunteers are reported in accordance

with correct procedures.

To help/support service users’ in keeping their room/flat clean and tidy
To ensure the premises are clean and tidy at all times

OTHER

To carry out any other reasonable duties as required by the Service Manager/Director.
This Job Description could be subject to alteration according to changes in Legislation and LHCC

LTD. operational practices.

Knowledge and expertise:

Experience at NVQ level 4 or equivalent
Willingness to learn and develop their skills
Knowledge of CQC Outcomes and its application and GSCC Code of Practice

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Care Manager (sponsor)

Main Requirements For Local:

– NVQ Level 3 Diploma Or Overseas Nursing Qualification Or Equivalent

– Experience – Senior Carer Or Equivalent

– Valid Passport (1 Year)

– Criminal Record Certificate

Main Requirements For Overseas:

– NVQ Level 3 Diploma Or Overseas Nursing Qualification Or Equivalent

– Experience – Senior Carer Or Equivalent

– UKVI IELTS – At Least Level B1

– Tuberculosis (TB) Test – Specific Countries Only

– Criminal Record Certificate

– Valid Passport (1 Year)

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Post

Manager – Supported Accommodation – Mental Health

Responsible/Reporting to:

Senior Manager

Employer

Leyton House Community Care Ltd

Hours

Monday to Friday 9am to 6pm

40hours

Duration

Permanent

COMPANY SUMMARY

OBJECTIVES OF THE POST

To empower Service Users’ to live, for as long as required in a comfortable home, with the opportunity of enhancing their quality of life through an intensive rehabilitation thus to promote independence. To provide support and stimulation to help residents maximise their potential physically, intellectually, emotionally and socially.

HOURS OF WORK

The Manager will be required to work 40 hours per week. Weekend work will/may be necessary on an on call pro rota basis.

MAIN DUTIES AND RESPONSIBILITIES

MANAGERIAL

Responsible for the day-to-day management of the home.
Apply and maintain relevant Manager’s Registration for Regulated Activities
Participate in the recruitment and selection of staff.
Offer support and supervision for all members of staff.
Offer in-house training.
To manage finance and budgets of the home.
Assessing clients for the suitability of the home.
Knowledge of the QAF and GSCC Code of practice
To ensure knowledge of the Safe Working Practises
To work both individually and as a member of a Multicultural Disciplinary Team.
To attend staff meetings and meetings outside the home if required by the needs of the

establishment.

To undergo appropriate training.
To be available for supervision as required.
To act as mentor for student nurses within the organisation
To work effectively with volunteers and any other members of staff.
In the absence of the director will be required to act as deputy.

SERVICE USERS

To ensure that all Service Users have an equal opportunity to enjoy a friendly, homely and stimulating atmosphere within the home, thereby encouraging them to lead as full a life as possible.

To contribute to the formulation and implementation of individual plans of care for Service Users.

To act as a key worker to individual residents, in close collaboration with members of staff, establishing programmes of care on an individual basis, to enable each Service User to maximise their personal and social capabilities.

To ensure reports of daily assessments are written in the Service Users’ records on a daily basis.

To build an effective and therapeutic relationship with the Service Users and their families, especially where acting as Key-worker observing discretion and confidentiality as appropriate.

To develop personal skills relative to the needs of the Service Users, including skills in communication, observation and active listening.

To attend the staff hand–over meeting and to act upon discussion and information generated at these meetings.

Where applicable, to assist in the safekeeping, storage, administration and handling of drugs in accordance with the current legislation.

To respect the cultural and spiritual needs of the Service Users by assisting in the provisions of facilities for the spiritual observances.

To assist with arranging and supporting social activities with Service Users, e.g. Outings and other stimulating activities.

To participate in all aspects of domestic and administrative tasks to ensure the smooth running of the home as outlined by the Service Manager.

To be aware of security measures, i.e. not to admit anyone to the home who is not known or expected at the establishment.

To check and maintain security of the building.

To monitor all supported hostel and liaise with appropriate staff to ensure care is being delivered at a high standard.

LIASON

To assist in ensuring that Service Users maintain close links with the community through their relatives, friends, volunteers, clubs and other organisations.

HEALTH AND SAFETY

To be aware of and comply with Working Practices as laid down under the Health and Safety at

Work Act and as applicable to the home procedures.

To ensure the safety of all personnel in the building, checking of regulations and regular

inspection of fire safety equipment.

To make the Director aware of any defects in the building, plant or equipment.
Must have clear full driving license with business insurance and access to own vehicle with valid

MOT and Road Tax

To ensure that the required systems as per current standards are in place.
To ensure that any incidents to staff, Service Users or volunteers are reported in accordance

with correct procedures.

To help/support service users’ in keeping their room/flat clean and tidy
To ensure the premises are clean and tidy at all times

OTHER

To carry out any other reasonable duties as required by the Service Manager/Director.
This Job Description could be subject to alteration according to changes in Legislation and LHCC

LTD. operational practices.

Send your Completed Application to

Email : hr@lhccgroup.co.uk

POST: AREA MANAGER (Service Manager)

RESPONSIBLE/REPORTING TO: DIRECTORS

COMPANY SUMMARY

OBJECTIVES OF THE POST

RESPONSIBLE TO

The Directors of Leyton House Community Care Ltd

HOURS OF WORK

The Area Manager (Service Manager) will be required to work 40 hours per week. And be on call on a pro rota basis.

MAIN DUTIES AND RESPONSIBILITIES

MANAGERIAL

Monitor service provision to ensure compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 for Residential Care Units and the Quality Assessment Framework forSupported Accommodation Units
Undertake regular visits throughout CQC Registered Care Homes, including the production of professional reports and ensure action is taken to resolve issues as necessary.
The Area manager (Service Manager) will be the Nominated Individual for the organisation as specified in Outcome 23 Regulation 5 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.
Support Managers in their role including client care, staff management, finance and administration, quality assurance and home management (including maintenance and health and safety), when directed to do so by the Director
Deliver internal training in relation to Registered Care standards required.
Assist other managers in their management, administration, set-up and opening of all new establishments.
To stand in for the Director in his absence
Acting as Independence Homes’ representative and liaising with external agencies, advising and assisting the management team in areas which affect organisational development and strategy, maintaining good relations with, and facilitating the integration of service users into the local community.
On occasion adopt the interim role of Manager of a unit, where such a location has no other manager or where the current Manager is failing to meet CQC standards. In such case the Area Manager will be responsible for managing the unit in line with relevant statutory requirements including Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 for Residential Care Units, Health and Safety and Environmental Health legislation
Support and investigate the resolution of complaints as necessary.
Observe at all times the LHCC Ltd policies and Equal Opportunities policy and ensure that services are delivered in an equitable, non-discriminatory manner
To undertake any other duties appropriate to the grade as required
Undertake training and to develop skills and abilities which will help to improve performance. Training needs and performance objectives are assessed and reviewed through regular supervision meetings and performance appraisals.
To be available for supervision as required.
Participate in the recruitment and selection of staff.
Offer support and supervision for all members of staff.
To manage finance and budgets of the home according to allocated budget.
Assessing clients for the suitability of the home.
Knowledge of current legislation of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 for Residential Care Units.
Knowledge of the GSCC Code of practice
To work both individually and as a member of a Multicultural Disciplinary Team.
To attend staff meetings and meetings outside the home if required by the needs of the establishments.
To work effectively with volunteers and any other members of staff.
To act as mentor for student nurses within the organisation.

SERVICE USERS

To ensure that all Service Users have an equal opportunity to enjoy a friendly, homely and stimulating atmosphere within the home, thereby encouraging them to lead as full a life as possible.
To contribute to the formulation and implementation of individual plans of care for Service Users.
To act as a key worker to individual residents, in close collaboration with members of staff, establishing programmes of care on an individual basis, to enable each Service User to maximise their personal and social capabilities.
To ensure reports of daily assessments are written in the Service Users’ records on a daily basis.
To build an effective and therapeutic relationship with the Service Users and their families, especially where acting as Key-worker observing discretion and confidentiality as appropriate.
To develop personal skills relative to the needs of the Service Users, including skills in communication, observation and active listening.
To attend the staff hand –over meeting and to act upon discussion and information generated at these meetings.
Where applicable, to assist in the safekeeping, storage, administration and handling of drugs in accordance with the current legislation.
To respect the cultural and spiritual needs of the Service Users by assisting in the provisions of facilities for the spiritual observances.
To assist with arranging and supporting social activities with Service Users, e.g. Outings and other stimulating activities.
To participate in all aspects of domestic and administrative tasks to ensure the smooth running of the home as outlined by the Director.
To be aware of security measures, i.e. not to admit anyone to the home who is not known or expected at the establishment.
To check and maintain security of the building.
To monitor all supported hostel and liaise with appropriate staff to ensure care is being delivered at a high standard.

HEALTH AND SAFETY

To be aware of and comply with Working Practices as laid down under the Health and Safety at Work Act and as applicable to the home procedures.
To ensure the safety of all personnel in the organisation, checking of regulations and regular inspection of fire safety equipment.
To make the Director aware of any defects in the building, plant or equipment.
To ensure that the required systems as per CQC Standards are in place.
To ensure that any incidents to staff, Service Users or volunteers are reported in accordance with correct procedures.
Must have clear full driving license with business insurance and access to own vehicle with valid MOT and Road Tax.

Other responsibilities will include:

Maximising opportunities for growth
Managing and developing teams
Enhancing customer service levels and marketing initiatives
To carry out any other reasonable duties as required by the Director.

This job description is intended to provide an outline of the role at present. It may be subject to change in light of future changes and developments.

Send your Completed Application to

Email : hr@lhccgroup.co.uk

POST: Managing Director

RESPONSIBLE/REPORTING TO: Board of Directors

COMPANY SUMMARY

LHCC Group has several care homes; 24hr supported living schemes, 9 to 5 shared supported living units and fully independent 1 or 2 bedroom flats with outreach services. In 2011 we extended our services to providing training and education to staff, service users and the public.

LHCC provides dedicated male and female accommodation, specialist care and support services for people with mental health care needs. The people we care for, often have complex needs; recovering from alcohol and illicit substances misuse, and/or have a history of involvement with the criminal justice system. Most of our residents will have previously been detained in hospital under the Mental Health Act and some are subject to Home Office/ MOJ restriction orders.

OBJECTIVES OF THE POST

HOURS OF WORK

The Managing Director will be required to work 40 hours per week. And be on call on a pro rota basis.

MANAGERIAL

Monitor service provision to ensure compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 for Residential Care Units and the Quality Assessment Framework forSupported Accommodation Units
Undertake regular visits throughout CQC Registered Care Homes, including the production of professional reports and ensure action is taken to resolve issues as necessary.
The Area manager (Service Manager) will be the Nominated Individual for the organisation as specified in Outcome 23 Regulation 5 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.
Support Managers in their role including client care, staff management, finance and administration, quality assurance and home management (including maintenance and health and safety), when directed to do so by the Director
Deliver internal training in relation to Registered Care standards required.
Assist other managers in their management, administration, set-up and opening of all new establishments.
To stand in for the Director in his absence
Acting as Independence Homes’ representative and liaising with external agencies, advising and assisting the management team in areas which affect organisational development and strategy, maintaining good relations with, and facilitating the integration of service users into the local community.
On occasion adopt the interim role of Manager of a unit, where such a location has no other manager or where the current Manager is failing to meet CQC standards. In such case the Area Manager will be responsible for managing the unit in line with relevant statutory requirements including Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 for Residential Care Units, Health and Safety and Environmental Health legislation
Support and investigate the resolution of complaints as necessary.
Observe at all times the LHCC Ltd policies and Equal Opportunities policy and ensure that services are delivered in an equitable, non-discriminatory manner
To undertake any other duties appropriate to the grade as required
Undertake training and to develop skills and abilities which will help to improve performance. Training needs and performance objectives are assessed and reviewed through regular supervision meetings and performance appraisals.
To be available for supervision as required.
Participate in the recruitment and selection of staff.
Offer support and supervision for all members of staff.
To manage finance and budgets of the home according to allocated budget.
Assessing clients for the suitability of the home.
Knowledge of current legislation of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 for Residential Care Units.
Knowledge of the GSCC Code of practice
To work both individually and as a member of a Multicultural Disciplinary Team.
To attend staff meetings and meetings outside the home if required by the needs of the establishments.
To work effectively with volunteers and any other members of staff.
To act as mentor for student nurses within the organisation.

SERVICE USERS

To ensure that all Service Users have an equal opportunity to enjoy a friendly, homely and stimulating atmosphere within the home, thereby encouraging them to lead as full a life as possible.
To contribute to the formulation and implementation of individual plans of care for Service Users.
To act as a key worker to individual residents, in close collaboration with members of staff, establishing programmes of care on an individual basis, to enable each Service User to maximise their personal and social capabilities.
To ensure reports of daily assessments are written in the Service Users’ records on a daily basis.
To build an effective and therapeutic relationship with the Service Users and their families, especially where acting as Key-worker observing discretion and confidentiality as appropriate.
To develop personal skills relative to the needs of the Service Users, including skills in communication, observation and active listening.
To attend the staff hand –over meeting and to act upon discussion and information generated at these meetings.
Where applicable, to assist in the safekeeping, storage, administration and handling of drugs in accordance with the current legislation.
To respect the cultural and spiritual needs of the Service Users by assisting in the provisions of facilities for the spiritual observances.
To assist with arranging and supporting social activities with Service Users, e.g. Outings and other stimulating activities.
To participate in all aspects of domestic and administrative tasks to ensure the smooth running of the home as outlined by the Director.
To be aware of security measures, i.e. not to admit anyone to the home who is not known or expected at the establishment.
To check and maintain security of the building.
To monitor all supported hostel and liaise with appropriate staff to ensure care is being delivered at a high standard.

HEALTH AND SAFETY

To be aware of and comply with Working Practices as laid down under the Health and Safety at Work Act and as applicable to the home procedures.
To ensure the safety of all personnel in the organisation, checking of regulations and regular inspection of fire safety equipment.
To make the Director aware of any defects in the building, plant or equipment.
To ensure that the required systems as per CQC Standards are in place.
To ensure that any incidents to staff, Service Users or volunteers are reported in accordance with correct procedures.
Must have clear full driving license with business insurance and access to own vehicle with valid MOT and Road Tax.

Other responsibilities will include:

Maximising opportunities for growth
Managing and developing teams
Enhancing customer service levels and marketing initiatives
To carry out any other reasonable duties as required by the Director.

This job description is intended to provide an outline of the role at present. It may be subject to change in light of future changes and developments.

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Post

Accountant

RESPONSIBLE/REPORTING TO:

DIRECTOR

Preparing quarterly management and financial accounts, performing account and book keeping audit, supervising the quarterly company VAT returns, supervise pay roll, prepare balance sheets and financial documents. You will ensure that all accurate financial documentation is maintained and recorded to meet regular Tory requirements. Ideally you will be ACCA Level 3 qualified or equivalent. Similar experience would be an advantage but not essential.

KEY RESPONSIBILITIES:

Preparation of Monthly Management Accounts
Preparation of monthly cash flow
Forecasting and annual budget preparation
Liaising with Site Managers with regards to monthly results
Year-end Statutory Accounts Preparation
On-going Analysis for tax purposes and Year end Audits
Bank Reconciliation
Filing tax return
Accruals & Prepayments
Internal Audit
Payroll
Any other ad-hoc tasks required
Raising invoices
plans and oversees implementation of accountancy system and policies
prepares financial documents and reports for management, shareholders, statutory or other bodies
audits accounts and book-keeping records
prepares tax returns, advises on tax problems and contests disputed claim before tax official
conducts financial investigations concerning insolvency, fraud, possible mergers, etc

PERSON SPECIFICATION

Previous experience within a finance based role
Be a team player with the ability to work on own initiative
Excellent communication skills
IT literate (Spreadsheet, sage, accounting software etc…)
Experience within a housing organization would be advantageous
Excellent attention to detail, time management and prioritization skills.
be available to start immediately
accounting experience in a similar position and be able to demonstrate good numerical skills

Send your Completed Application to

Email : hr@lhccgroup.co.uk

POST: ADMINISTRATOR

RESPONSIBLE/REPORTING TO: DIRECTORS

COMPANY SUMMARY

PURPOSE:

To support LHCC LTD in all aspects of administrative work

MAIN RESPONSIBILITIES:

Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spread sheets and databases; devising and maintaining office systems; booking rooms and conference facilities; using content management systems to maintain and update websites and internal databases; attending meetings, taking minutes and keeping notes; invoicing; managing and maintaining budgets; liaising with staff in other departments and with external contacts; ordering and maintaining stationery and equipment supplies; sorting and distributing incoming post and organising and sending outgoing post; liaising with colleagues and external contacts to book travel and accommodation; organising and storing paperwork, documents and computer-based information; photocopying and printing various documents, sometimes on behalf of other colleagues.

Other duties may include:

Recruiting, training and supervising junior staff and delegating work as required;

Manipulating complex statistical data; arranging both in-house and external events.

HEALTH AND SAFETY

To be aware of and comply with working practices as laid down under the Health and Safety at Work Act and as applicable to the home procedures.

To ensure the safety of all personnel in the building, checking of regulations and regular inspection of fire safety equipment.

To ensure that any accidents to staff, residents or volunteers are reported in accordance with correct procedures.

OTHER

To carry out any other reasonable duties as requested by the manager or other designated senior staff.

This Job Description could be subject to alteration according to changes in legislation and Leyton House C.C operational policies.

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Post

Human Resource Assistant

RESPONSIBLE/REPORTING TO:

DIRECTOR

COMPANY SUMMARY

LHCCGroup has several care homes; 24hr supported living schemes, 9 to 5 shared supported living units and fully independent 1 or 2 bedroom flats with outreach services.

KEY RESPONSIBILITIES:

Maintaining recruitment database and support
Processing starters and leavers
Maintaining confidential personnel files,
Preparation of offer letters and contracts of employment
Absence management and monthly reporting in relation to this
Monitoring inductions for new staff
Organising and keeping track of staff development including arranging studies and exams
Use of computerised Personnel System
Effective handling of incoming queries through liaising with internal departments and external parties.
Holiday and Sickness records: monitoring sickness absence, processing self-certification forms and doctors’ certificates, providing information to the HR Manager when issues arise.
Collation and chasing of missing documents, including occupational health forms, annual review forms, driving licenses, passport checks, eligibility to work in the UK etc.
Undertake Recruitment and Selection. Involvement in advertising, short-listing and interviewing and ensuring fair process throughout.
Providing advice, assistance and follow-up on policies, procedures and documentation.
Coordinating the resolution of policy-related and procedural problems and enquiries.
Responsible for the recruitment and maintain good working relationships with all employees.
Ability to maintain the integrity of the HR functions with discretion at all times.
Advice, update and support Management on staffing matters, follow good practice, policies and procedures and employment law.
Monitor staff probation periods every 1 and 3 months, ensure forms are completed by Management on time, and check for concerns and training requirements.
To manage the Recruitment Database and Recruitment Inbox, ensuring timely monitoring and logging of applications and response to candidates and producing reports as requested
To maintain and log approved Recruitment Requisitions, setting up new roles on the Recruitment Database and logging applications to the correct role
To arrange interviews, liaise with project managers and candidates as necessary
To make up interview packs incorporating the Job Application Form, job and person description, organisation chart and interview template for the relevant job
To obtain and photocopy the required due diligence information from each candidate prior to interview as per UK Employment Law and UKBA Regulations.
To administer tests as required
To scan HR documents and save to the recruitment database
To keep a record of work experience candidates and their due diligence

GENERAL ADMINISTRATION

To provide administrative assistance in respect of project work undertaken by Managers
To deal with filing and storage of documents for the HR Advisors
To carry out other general administrative duties as required
Ad Hoc Duties
To perform ad hoc duties as requested by the Director/Relevant Managers

Send your Completed Application to

Email : hr@lhccgroup.co.uk

Support Worker (sponsor)

Main Requirements for Local:

– Care Certificate / Enrolment to NVQ level 2 0r 3 Diploma

– Experience – Care worker or equivalent

– Valid Passport (1 year)

– Criminal Record Certificate

Main Requirements for Overseas:

– Care Certificate / Enrolment to NVQ level 2 or 3 Diploma

– Experience – Care worker or equivalent

– UKVI IELTS – At least level B1

– Tuberculosis (TB) Test – specific countries only

– Valid Passport (1 year)

– Criminal Record Certificate

Senior Support Worker (sponsor)

Main Requirements for Local:

– Care Certificate / Enrolment to NVQ level 2 0r 3 Diploma

– Experience – Care worker or equivalent

– Valid Passport (1 year)

– Criminal Record Certificate

Main Requirements for Overseas:

– Care Certificate / Enrolment to NVQ level 2 or 3 Diploma

– Experience – Care worker or equivalent

– UKVI IELTS – At least level B1

– Tuberculosis (TB) Test – specific countries only

– Valid Passport (1 year)

– Criminal Record Certificate

Care Manager (sponsor)

Main Requirements For Local:

– NVQ Level 3 Diploma Or Overseas Nursing Qualification Or Equivalent

– Experience – Senior Carer Or Equivalent

– Valid Passport (1 Year)

– Criminal Record Certificate

Main Requirements For Overseas:

– NVQ Level 3 Diploma Or Overseas Nursing Qualification Or Equivalent

– Experience – Senior Carer Or Equivalent

– UKVI IELTS – At Least Level B1

– Tuberculosis (TB) Test – Specific Countries Only

– Criminal Record Certificate

– Valid Passport (1 Year)

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