New NHS based support service launched

Published: 11th January 2021
LHCC group is pleased to be working with North East London (NELFT) and East London Foundation (ELFT) Health Trust to deliver a new service commissioned by North East London CCG with NHS winter pressures funding.

The service went live in January 2021 for the London Borough of Waltham Forest (LBWF) and in February 2021 for the London Borough of Newham (LBN). Both projects aiming to reduce delayed hospital discharge and alleviate bed pressures during this winter and especially because of high rate of admission caused by COVID-19.

LHCC dedicated a specific team, highly experienced including a Service Manager, a Manager and senior support workers to work with the Inpatient Team, the Home Treatment and Crisis Team (HTT) to help people to step down from inpatient wards and prevent hospital admissions.  

We have been able to provide 2 dedicated properties right next to each other on Leyton High Road namely Leyton Lodge (233 & 235). Both properties comprise of 6 Ensuite Bedrooms and shared kitchen facilities.

Known as the D2A Hubs for LBWF and LBN, 8 Rooms were contracted by LBWF while the other 4 Room by LBN.

The D2A Hubs cover 24 hours a day, 7 days a week. The core service hours are from 7:00am to 10:00pm, Monday to Friday and aiming at assessing clients from 2 to 6 hours upon receiving their referrals.


We have also launched our Domiciliary Care Service to support patients in the community who require ongoing support either in their own homes or sheltered accommodation across the Boroughs following discharge from hospital. This is usually a parallel work with HTT in order to ensure a smooth transition from a hospital setting to the community.

Eshan M Teeluck, the Chief Executive Officer at LHCC Group has welcomed this new venture and he was delighted that both LBWF and LBN trusted us to deliver this new level of service through a Discharge to Assess (D2A) pathway. He also expressed his views as follows: “For us to support our NHS colleagues and the local community, as an experienced Mental Health Provider, we are confident with our expertise in both housing and support that we will make a real difference to delayed discharge times.”

If you need help with your own trust’s winter plans please contact the group on or call on 07940521290.


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